GENERAL TERMS AND CONDITIONS OF SALE - MAC MAX

 

General Terms and Conditions of Sale

The Customer’s order implies acceptance of all the terms and conditions.Ordering All orders imply acceptance of prices and descriptions of products on sale.

The Buyer is responsible for the details he/she provides when making an order: in case of an error in the recipient's address, MAC MAX cannot be held responsible for failing to deliver the product.

MAC MAX reserves the right to cancel or refuse any order from a customer with whom there has been a dispute over payment of a previous order or who it considers may present a risk.

 

PRIVACY

PLEASE REVIEW OUR PRIVACY NOTICE, WHICH ALSO GOVERNS YOUR VISIT TO Macmax.com TO UNDERSTAND OUR PRIVACY PRACTICES.

 

USE OF THIS SITE

 

The Web Site design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this Web Site are either the property of, or used with permission by MAC MAX and they are protected by copyright, trademark and other laws. Nothing in this site may be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of the referenced material. Furthermore, you may not modify the information or materials located on this Web Site in any way or reproduce or publicly display, perform, or distribute or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. MAC MAX grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of MAC MAX. No license is granted for this site or any portion of this site. Nothing may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of MAC MAX. In addition, no permission is granted to either create or maintain any link from another Web site to any page on this Web Site without our prior written permission. Running or displaying this Web Site or any material displayed on this Web Site in frames or through similar means on another Web site without our prior written permission is strictly prohibited. Any permitted links to this Web Site must comply will all applicable laws, rule and regulations. The inclusion of any products or services in this Web Site at a particular time does not imply or warrant that these products or services will be available at any time.

 

 
Prices

 

All product prices are indicated in pounds, including VAT. The products will be charged according to prices in effect at the time of order entry unless there is an obvious error. MAC MAX reserves the right to modify its prices at any time without notice. The products remain the property of MAC MAX until full payment is received. The price is payable in full in one single payment. Payment in three instalments with no fees is offered (see payment).

 

 
Products

 

All products will be billed based on prices in effect at the time of ordering. MAC MAX reserves the right to modify its prices at any time without notice.

Charter for the fight against counterfeiting on the Internet: 

MAC MAX implements the principles, adopted in December 2009, in the anti-counterfeiting Charter against Counterfeiting on the Internet. We guarantee the authenticity of the products offered for sale on MAC MAX can provide our internet users with all the supplier certifications for our brands. 

 

 
Shipping and Delivery

 

Deliveries are made from Monday to Friday to the address indicated. If you are not at home, a delivery notice will be left for you. Your parcel will be available for collection at your nearest post office.

On receipt of the parcel the customer should check it immediately, and the carrier "La Poste" should be notified of any issues by registered letter with acknowledgment of receipt within 3 days of receipt of the parcel.MAC MAX cannot be held responsible for late deliveries in the event of specific external factors (strikes, natural disasters, etc.)

If you have not received your order, a delivery notice, or any information regarding the order through the online tracking service seven days after the date at which the parcel was dispatched, please go to your nearest post office.

If the Carrier has no trace of the parcel, please contact MAC MAX Customer Services as soon as possible at: info@macmax.com.

Our Customer Services will open an inquiry with the carrier. You will receive an email stating that an inquiry has been opened and that the response times vary between 10 to 30 days thereafter. If the parcel is found, it will be sent to you immediately. If the parcel is considered lost, MAC MAX will fully refund the order.

 

 
Payment

 

The order will be considered valid after the bank payment has been confirmed. If payment is refused by the bank, the order will be cancelled.

The cards accepted are: Carte Bleue, Visa, Eurocard Mastercard, American Express.

Card

 

If the order is to be paid for by check. Your order will be processed once your order and payment by bank check have been received. The check will be cashed upon receipt or, if additional verification is necessary, upon receipt of the supplementary information requested for this.

For Belgium, Switzerland and Luxembourg: payment can only be made by credit card or PayPal.

 

 
 

In any event, MAC MAX reserves the right to refuse any order or delivery in the case of a dispute with the Purchaser, due to total non-payment or partial payment of a previous order by the Buyer, or due to a bank's non-authorization of a credit card payment.

 

Exceptional condition

 

MAC MAX uses a verification procedure to prevent fraudulent use of bank details while ordering on their website. As part of this verification, the customer will be asked to send a copy of both sides of his/her identity card and proof of residence dated within the last three months to MAC MAX (by fax or post). The order will be shipped after receiving verification of the documents submitted. MAC MAX reserves the right to refund the said order in case of the non-receipt of documents or upon receipt of non-compliant documents. Only customers who have placed an order for an amount greater than the amount defined by MAC MAX must provide these documents. Once the order is processed, the relevant Buyer will receive an email from MAC MAX Customer Services.

 

 
Returns and refunds

 

At MAC MAX, once you receive your product you have 30 days to return it, without providing a reason or incurring penalties. Only the amount paid for the product(s) will be refunded, within 30 days, after the date on which the right to cancel has been exercised. However, return costs are to be paid by the customer. No cash-on-delivery parcels will be accepted, whatever the reason. 

For a refund the product(s) must be returned within 30 days, in its/their original packaging to the following address:

MAC MAX
Return Service
121 Chemin des guetes
78630 ORGEVAL - FRANCE

For all returns, please send your product to the address above, with a note explaining why you wish to return the product. The returned product(s) will be refunded as soon as MAC MAX receives the product(s). Any damaged, soiled or incomplete products returned will not be taken back or refunded.
The refund will be directly credited to the customer's account, or, if payment was made by check, the refund will be paid by check, made out to the customer who placed the order and sent to their billing address.

The cost of returning the product(s) is the customer's responsibility, unless we made a mistake in the delivery of your order, in which case MAC MAX will pay for the cost of returning the parcel. In this case, the item must be returned to us within a maximum period of 15 days. To request a return slip, contact us at info@macmax.com or by phone on +33 (0)141618872.

 

Please note that the product must be returned in its original packaging and must not have been worn or be damaged. Any products returned damaged, soiled or incomplete will not be refunded.

 

 
Secure transactions

 

MAC MAX make every effort to guarantee a secure online paying system.

All banking operations are carried out in collaboration with the Societe Generale.  No bank data is passed through MACMAX.COM.

When paying by check, this must be issued by a bank domiciled in France Metropolitan. The check will be cashed on receipt except when payments are in instalments.

 

 
Intellectual property

 

The total or partial reproduction of the MACMAX.COM website is strictly prohibited without prior agreement. All texts, comments, works, illustrations and images reproduced on MACMAX.COM are reserved under copyright and as intellectual property worldwide.

As such and in accordance with the Code of Intellectual Property, only private use is authorized, subject to different or more restrictive provisions of intellectual property legislation. Without the prior written consent of MACMAX.COM, the offender shall be liable for prosecution.

 

 
Applicable law and skills transfer

 

These terms and conditions are governed by French law. In case of dispute concerning the interpretation and enforcement hereof, and failing amicable solution, exclusive jurisdiction is given to the competent courts.

 

 
Liability and seller identification

 

In any event, MAC MAX's liability is limited to the order amount. It cannot be blamed for simple errors or omissions that may occur despite all precautions taken in the presentation of products. For all stages of site access, the order process, delivery, customer service and all subsequent services, MAC MAX is only bound by an obligation of means. MAC MAX shall not be held liable for any inconveniences or damage arising from the use of the Internet, including connection interruptions, external intrusions or the presence of computer viruses, or any force majeure, in accordance with the law.

 

MAC MAX is part of the company PROMOSTORE SARL with a capital of 15,245.00 EUROS, whose headquarters are located at 70 Avenue Victor Hugo in 93300 AUBERVILLIERS - FRANCE and registered with the Bobigny Trade and Companies Register under the number 341 699 973 00028.

For more information, you can contact us by phone on + 33 (0)141618872 or by email: info@macmax.com

 
Warranty

 

MAC MAX After Sales Service  strives to meet the requirements of a quality product. This is why we send you instructions for each individual item so that you can enjoy your product as quickly as possible.

For practical reasons, faulty products should be returned directly to the supplier for a quick repair. Remember to give your contact details so the product can be sent directly back to your home address. Repair is free and will not be subject to any additional charges. If return shipping costs are incurred, to send the item to us, these costs will be the customer's responsibility.

 

Identifiable details

 

Under the Data Protection Act of 06/01/1978, the customer has a right of access, rectification and opposition on recorded data. This right of rectification may be exercised at any time by email to the following address: info@macmax.com

Personal details collected on this site are for internal use only and allow us to process orders.

 

 

 

 

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